Privacy Policy

At Zipty, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.

Information We Collect

• Personal information such as your name, phone number, email address, and service address.
• Booking details including service type, appointment time, and payment information.
• Device information, IP address, and usage data.
• Location information (only with your permission).

How We Use Your Information

• To schedule and manage service bookings.
• To connect you with verified service professionals.
• To process payments and provide customer support.
• To improve our services and user experience.
• To send service updates, offers, and promotional notifications (you may opt out anytime).
• To comply with legal and regulatory requirements.

Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. If you delete your account, your personal data will be permanently removed from our active systems, except where retention is required by law.

User Rights

You have the right to access, update, or request deletion of your personal information. You may also opt out of marketing communications at any time by adjusting your notification preferences or contacting us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no system can guarantee absolute security.

Third-Party Sharing

We may share necessary information with trusted service professionals to fulfill your booking. We do not sell your personal information to third parties.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Last updated: October 2025